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I had 5 windows installed by supaglazing, the sales person was polite so were the fitters. Especially when they removed 1 of the windows and a bit of the brickwork and plaster was lost! The fitters done their best to try and put the loss right but a builder and a...
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Company wrote 0 private or public responses to the review from Nov 02.
4.8
#1392753
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Supaglazing - Little niggle but rectified

SupaGlazing fitted a conservatory ,front door and 10 windows for me and it was all lovely i must say but one pane arrived and was fitted with a mark on the inside. After calling their installation manager it took a week to get a new pane fitted due to engineer being ill. Understandable and unavoidable ,all in all I would recommend and use them again though .
Company wrote 0 private or public responses to the review from Nov 02.
4.7
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1392732
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Had work done by SupaGlazing on several properties over the last 15 years. Always friendly and professional. The only issue we ever had was that we needed a job fitted within a couple of weeks but they were booked up for longer so we had to use a different company...
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Company wrote 0 private or public responses to the review from Nov 01.
4.8
Gillingham,England
#1392099
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AVOID, AVID, AVOID. Posted this review on Trust-Pilot…. Sales Rep arrived 24th Sept said completion of conservatory would be mid-October. After reading the T & C’s, I signed a contract and gave him a cheque for 30% deposit. Balance due on completion according to their...
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Company wrote 0 private or public responses to the review from Oct 29.
ExperiencedStagBeetle549
ExperiencedStagBeetle549

Finally got my deposit back in full. But it took the threat of court action and the exposure of the director ranting and raving all on, because I have her fowl mouth recorded.

1.0
I didn't like
  • Rude arrogant director
#1390467
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If I had to describe this company in one word..."Toxic". My experience was truly awful which lead to Fensa having to step in to resolve matters. I almost needed to get the police involved (for the record, once installed, they cannot come and remove your windows and...
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Company wrote 0 private or public responses to the review from Sep 14.
1.0
I didn't like
  • Whole experience
  • Unprofessional from start to finish
  • Rude arrogant director
#1355277
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Windows were fitted ok in 2015, a few little issues but these were resolved after a few call outs - which is not uncommon for window installations. Supaglazing has failed to refund an amount for decorative panels which they did not have in stock at the time of the...
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Company wrote 0 private or public responses to the review from Sep 06.
3.1
#1348136
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Extremely rude C\S rep, others customers have commented. This particular individual goes on the defensive instantly, and cuts across while you are speaking, denies all and any conversations took place. Their first approach is to self diagnose an issue that has been...
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Company wrote 0 public responses to the review from Jun 14.
Anonymous
Supaglazing Limited

Good Morning.please contact us on 01634727406 to discuss your reviewkind regardsEmmaSupaglazing Limited

#1280239
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I have used Supaglazing for the last 17 years without a problem until now. I had 4 replacement windows fitted to the front of my property at the beginning of April. Fitters did a great job apart from dislodging some spardash from around 3 of the windows which I...
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Company wrote 0 private or public responses to the review from May 10.
3.7
#1252682
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Very Rude Customer Service Team, don’t know what Customer Service means. It’s like calling a calling a company that doesn’t care after you have already paid. It’s discusting how companies like this get away with treating their customers like ***
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Company wrote 0 private or public responses to the review from Apr 06.
Anonymous
Supaglazing Limited

if you are genuine please contact us on 01634727406

Anonymous
Supaglazing Limited

Please contact us on 01634 727406 to discuss your complaint.could you also please remove your review as this is deformation of character and should be removed with immediate e...

2.1
#1228167
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Contact Supaglazing

Mailing Address:
SupaGlazing LTD
Deacon Trading Centre, Knight Road
Strood, Kent ME2 2AU
United Kingdom
Phone:
+44 163 472 7406
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Had 13 windows installed all have draughts, coming out for the 3rd time today to have a look. Seriously not impressed, might just have well saved myself money and kept my old draughty windows. All they keep doing is filling the gaps inside. Now being told they won't...
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Company wrote 0 private or public responses to the review from Mar 23.
2.1
I didn't like
  • Customer service and problem solving policy
#1217112
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